State Farm® Insurance Agent Steve Patros

"Amber Meek was an amazing help for me and my husband, i truly appreciate how she cared for us and gave us the information needed to move forward. THANK YOU!"

"I spoke with a representative named Amber. She was extremely friendly and professional. All my questions were answered with clarity and ease. I highly recommend this team for your insurance needs."

"Amber helped me to get a quote for my car after paying it off. Once I’m ready I will definitely be reaching out. Thanks again, Amber!"

"Great customer service and very knowledgeable and helpful."

"Amber did great with informing me about the insurance policies, and the different bundles of insurance I could receive. Great customer service. Saved me money."

"Great service. Have been with this same office since 90’s."

"I used this agency when Akia worked there. We had no issues. Then she left and it was seemingly taken over by people new in the industry. They are insufferable to work with, because they do not know what they are doing. I asked for them to point out the exclusions in a 20 page booklet they provided, and they said they can't do that. I asked for them to confirm information regarding the policy, and they simply kept pointing me to the 20 page booklet. What is the point of them being there if all they do is point you to the booklet? What is their job? They are extremely unhelpful, and make you pay for a month of the policy FIRST even if you are escrowed and it will be paid at closing. They will not allow you to just get a binder like literally every other State Farm office. If you want sub-par service and ridiculous rules regarding binding of policies, this agency is your place. Don't let the other reviews fool you, when Akia left, this place turned upside down. AVOID AT ALL COSTS. **UPDATE** Steve called me back to apologize for the level of service I received. He informed me his staff would be coached on how to handle these issues moving forward. The call was very much appreciated and I appreciate Steve's willingness to continue working with me. Unfortunately, I found another State Farm agent that exceeded my expectations by finding me the same policy for almost half the cost, and providing all of the information myself and the lender requested. I am thankful again for Steve reaching out and wish him and his office good luck in the future. **UPDATE 2** Steve changed his staff due to the experience, and I respect a business owner who makes executive decisions for the betterment of their clients. Thank you!"

"I love how personable and friendly Steve and his employees are. I receive holiday and Birthday cards as well as a call on my Birthday. Highly recommend 😁"

"Steve is wonderful! Very helpful and honest! I have been with State Farm for several years, and he is the best agent, I have ever had. He gets back with you so promptly, and professionally. My Scottie girls agree 🐾🐾 I love the Livonia location too! I definitely refer (and will) send all of my friends and family, AND friends of friends to Steve at State Farm! 😎 💯"

"My most recent experience with Steve was the working to file a claim for damage to my roof caused by the high winds we experienced in mid-March. Steve took the time to work through the process with me and even uploaded some documents for me to get the claim started. Happy to say, the claim was approved and my roof has been repaired. I also have multiple vehicles insured Steve and State Farm beginning in 1976! He also takes the time to review those policies with me as necessary."

"I really appreciate the fast and easy service that was accompanied by a great breakdown of services. Would highly recommend"

"Sally was so helpful in answering all of our questions and concerns about our oldest son driving! During such a stressful time she helped our nerves and made us laugh!"

"I can’t say enough good things about working with Sally. She is incredibly knowledgeable, responsive, and always willing to go the extra mile. Insurance can be confusing, but she does an amazing job explaining everything in a way that’s easy to understand. She’s helped me with both my auto and home insurance and always makes sure I feel comfortable and informed about my coverage. Highly recommend!"

"Sally is the ONLY agent our family will work with. Her knowledge of insurance is unmatched. She is always pleasant and professional. Sally knows how to properly protect our assets and provide excellent service!"

"Sally is better than Flo. Attentive, thorough, and beyond efficient. Our chemistry was pure synergy🫶."

"My agent is Sally. She is super understanding and even will answer your questions outside of her work timeframe. She will never leave you questioning she also find her way to give you the best deal you can get and even afford I just started going to a recently and I’m definitely going to recommend everyone to go through her !"

"Steve is a polite agent. Really helpful highly knowledgeable in the insurance industry."

"Steve got me the Best deal ever, very trust worthy. Highly recommended"

"Very knowledgeable and had my best interest in mind. Very client focused and would highly recommend!"

"From our very first interaction, Steven Patros demonstrated a profound understanding of my insurance needs, taking the time to explain various policies and coverage options in a clear, concise, and understandable manner. What truly sets them apart is their unwavering commitment to finding the absolute best solutions, always prioritizing my interests and ensuring I felt fully informed and comfortable with every decision. It's rare to find someone who not only possesses deep industry knowledge but also communicates it with such patience and clarity. I wholeheartedly recommend Steven Patros to anyone seeking an outstanding insurance agent. If you're looking for someone who is not just highly knowledgeable and efficient, but also genuinely cares about their clients and provides peace of mind, look no further. Steven Patros is a true asset to State Farm and an invaluable resource for their clients."

"I am so pleased with my whole experience With changing my ins carrier, Steve was there for me , and I couldn’t be more happy with my new insurance and new agent. Thank you Steve from State Farm."

"Steve has been wonderful to work with! He exemplifies customer service in every way and was able to protect my family with great rates on home, auto and life insurance."

"Thank you Eric for the great customer service & support! Eric was detail oriented and patient. He explained all options and was transparent with pricing. I appreciate his efforts and am recommending you to check out State Farm as your next insurance option. Ask for Eric. Thanks ✅💯😊"

"Eric was wonderful! I had several detailed questions and he was able to answer all of them!"

"I have to share my wonderful experience with Steve and his State Farm office! He is great. He is knowledgeable. He is responsive. I wouldn’t have my insurance coverage with anybody else, but Steve!!! Thank you, Steve!!! This State Farm office is 🤩 awesome!!!"